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Polaris Express Docs

View your charging session history

This guide is for drivers who want to review past charging sessions on the Polaris Express web app. You’ll open the Charging Sessions page, read the summary stats at the top, and filter the list down to the sessions you care about. You need an account with at least one charging session synced to it.

Before you start

Section titled “Before you start”
  • You’re signed in to the web app at polaris.express.
  • Your account has a user mapping. Without one, the page loads but shows no rows.

Goal Review your charging history

Time~3 min

  1. Open Charging Sessions

    From the sidebar, go to Charging Sessions (/sessions).

    The page header reads Charging Sessions and shows a one-line summary, for example “42 sessions” or “Your charging sessions will appear here.” if nothing has synced yet.

    The Charging Sessions page, scoped to your account.

  2. Read the stat strip

    Four tiles sit at the top of the page:

    • Sessions (24h) — how many distinct sessions synced since midnight.
    • kWh (7d) — total energy delivered across the last seven days.
    • Active now — sessions currently in progress. Tap this tile to filter the list down to only active sessions.
    • Avg kWh (7d) — average energy per session over the last seven days.

    The Active now tile is clickable only when the value is greater than zero.

  3. Filter the list

    Below the stat strip, use the filter bar to narrow the table:

    • Status — choose all, active, or completed.
    • From and To — pick a date range. The “to” date includes the full day.

    The filters write to the URL, so you can bookmark or share a filtered view.

  4. Read a row

    Each row in the table represents one charging session. You’ll see:

    • The session’s idTag (the EV card or token used to start it).
    • kWh delivered for that session.
    • Whether the session is still active or has finished.
    • The sync timestamp.
    • An estimated cost in your tariff currency, when one can be calculated.

Verify

Section titled “Verify”

You’ve reviewed your history when:

  • The stat strip shows non-zero values that match what you expect.
  • The table lists your most recent sessions, newest first.
  • Applying a filter updates the row count in the page description (for example, “3 sessions match current filters”).

Troubleshooting

Section titled “Troubleshooting”

The page is empty and says “No sessions yet.” Your account hasn’t received any session events yet. Start a charging session, then come back. The list updates after the next sync run.

The page is empty and says “No matching sessions.” Your filters are hiding everything. Use Clear filters in the empty state, or widen the date range.

Cost column shows a dash instead of a number. Cost estimates need a tariff on your account. For sessions outside the current billing period, only flat (non-tiered) tariffs produce an estimate — older tiered sessions can’t be priced retroactively.

Section titled “Related”